How We Work

 Primus Global Solutions works from the premise that complex government systems fail when domain expertise is separated from technical implementation. 

- Our value comes from deep experience in intelligence, cyber, and emerging technologies and from understanding how those domains actually function in real missions.

- Our founders and senior leaders bring decades of tactical and strategic intelligence experience across defense and national security environments. That experience informs how we define problem spaces, identify what matters operationally, and distinguish signal from noise before technical decisions are made.

- We begin engagements by establishing a shared conceptual vocabulary across intelligence professionals, operators, and engineers. This ensures that analytic assumptions, risk tolerances, and mission priorities are explicit and understood before systems are designed or built.

- By grounding technical work in domain reality, we help government clients avoid misaligned architectures, brittle solutions, and systems that optimize for metrics rather than decisions. 

- Our approach keeps mission intent, analytic judgment, and technical execution synchronized throughout delivery and sustainment.

 Annette Redmond is a senior intelligence and national security leader with more than four decades of experience operating at the intersection of intelligence, technology, and policy. Her career spans tactical, operational, and enterprise levels of government, giving her a rare understanding of how intelligence is produced, integrated, governed, and used to support decision-making.

As Deputy Assistant Secretary for Intelligence Policy and Coordination at the U.S. Department of State, Annette led enterprise modernization and policy reform efforts that strengthened intelligence integration across federal agencies and the Intelligence Community. In this role, she shaped how analytic standards, information sharing, and technology investments supported national-level policy and operational requirements.

A retired U.S. Army Military Intelligence officer, Annette served in some of the military’s most demanding intelligence roles, including J2 for a Joint Task Force in the Levant, commander within the National Training Center’s Opposing Force, and strategic advisor to multiple Combatant Commands. These assignments grounded her expertise in real-world threat environments, adversary behavior, and operational decision making under uncertainty.

Following her military service, Annette held senior executive positions across the Department of Defense and the Department of State, including serving as the Army’s Intelligence Chief Information Officer. In that role, she oversaw global intelligence and IT capabilities supporting more than 57,000 intelligence professionals, aligning analytic needs, operational realities, and technical architectures at enterprise scale.

Annette’s academic foundation in Strategic Intelligence from the National Intelligence University, combined with executive level CIO training from the National Defense University, underpins her ability to translate mission intent into effective systems and governance models. Her career reflects deep domain mastery in how intelligence, cyber, and technology shape outcomes in complex government environments.

Nycki Brooks is a senior intelligence, cyber, and national security leader with more than three decades of experience operating across tactical, operational, and enterprise levels of government. Her career reflects deep expertise in how intelligence, cyber operations, and security strategy intersect to shape real-world outcomes.

As Vice President for Defense Intelligence and Strategy at LMI, Nycki led efforts to modernize defense intelligence and cybersecurity approaches, helping government clients adapt to evolving threat environments. Her work focused on aligning analytic rigor, operational requirements, and technical solutions to deliver mission-ready capabilities at scale.

A retired U.S. Army Colonel, Nycki served in some of the most complex intelligence and leadership roles in the military. Her assignments included serving as J2 for Special Operations Joint Task Force Afghanistan, Deputy Commander of the U.S. Army Intelligence and Security Command, Brigade Commander at the National Ground Intelligence Center, and Commander of the Army’s only Counterintelligence Cyber Battalion. These roles grounded her expertise in adversary behavior, intelligence integration, and decision making under sustained operational pressure.

Following her military service, Nycki held senior roles at Optiv and Deloitte, where she led the design and deployment of enterprise cybersecurity programs supporting federal missions. In these roles, she bridged intelligence-driven threat understanding with enterprise security architectures, ensuring that cybersecurity investments reflected operational reality rather than abstract compliance models.

Nycki’s academic foundation in Strategic Planning and Assessment from the U.S. Army War College complements her operational experience, enabling her to guide leaders through complex security decisions where intelligence, cyber risk, and technology intersect. Her career reflects a consistent focus on translating mission intent and analytic judgment into systems and strategies that work in practice.

 Jake Jendrey is an intelligence and technology leader with more than two decades of experience operating at the intersection of intelligence, coalition operations, and enterprise modernization. His career reflects deep expertise in how intelligence capabilities are integrated, governed, and delivered to support decision-making in complex operational environments.

As a senior IT program manager supporting modernization efforts within PEO Enterprise, Jake has led initiatives that translate intelligence and operational requirements into scalable, mission-aligned technical solutions. His work focuses on aligning stakeholder intent, process discipline, and system delivery so modernization efforts improve operational outcomes rather than introduce friction.

A retired U.S. Army intelligence officer, Jake served in a range of intelligence assignments across tactical, operational, and multinational environments. His experience includes roles at the National Ground Intelligence Center, the 101st Airborne Division, U.S. Army Europe, and Supreme Headquarters Allied Powers Europe within NATO. These assignments grounded his expertise in coalition interoperability, intelligence integration, and decision support across diverse mission contexts.

Following his military service, Jake continued to bridge operational insight with enterprise execution, applying intelligence doctrine and analytic rigor to complex IT and modernization challenges. He is particularly skilled at synthesizing mission requirements, intelligence processes, and program delivery constraints to ensure that technical systems reflect how intelligence is actually produced and used.

Board‑Level Cyber Risk Advisor and Executive Crisis Leader

Justin Williams is a senior cyber risk and governance advisor with more than two decades of experience operating at the intersection of cybersecurity, executive decision-making, and enterprise risk. His career spans commercial, federal, and regulated sectors, giving him a deep understanding of how cyber incidents shape operational continuity, financial exposure, regulatory obligation, and organizational reputation. He specializes in preparing Boards and senior leaders to make defensible decisions during high‑pressure cyber crises where time, information, and consequences are tightly compressed.

Justin has led executive and Board‑level engagements focused on ransomware governance, disclosure readiness, and crisis leadership. His tabletop exercises are governance rehearsals that test escalation authority, materiality determinations, legal and regulatory considerations, and coordination between directors, executive leadership, counsel, and operations. These engagements emphasize strategic decision-making rather than technical response, ensuring leadership teams are prepared to navigate real‑world incidents with clarity and discipline.

He previously served as Managing Partner for Strategy and Risk Management and President of Optiv Federal, where he oversaw enterprise‑scale cybersecurity and risk advisory operations supporting both commercial and national security clients. In these roles, he regularly advised Boards and C‑suites during active cyber incidents, helping leadership balance business continuity, legal exposure, and stakeholder trust under crisis conditions.

Justin’s earlier experience includes senior roles at Deloitte & Touche and the founding of SteelPointe Partners, a nationally recognized cyber risk advisory firm. He has spent more than a decade co‑designing and delivering executive‑level cyber crisis exercises alongside former senior leaders from the FBI, integrating real‑world law enforcement and national incident response perspectives into Board decision-making. 

Justin’s career reflects a sustained commitment to strengthening executive‑level cyber governance and ensuring that Boards and senior leaders are equipped to make informed, defensible decisions when the stakes are highest.